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These General Terms and Conditions of Sale apply to all sales of products between the company and all professional customers (excluding consumers as defined by the applicable regulations).
Placing an order for our products implies the customer's full and unreserved acceptance of these General Terms and Conditions of Sale.
Any terms and conditions to the contrary imposed by the purchaser will, in the absence of express acceptance, be unenforceable against the Company, regardless of the time at which it may have been brought to its attention.
For all orders of less than € 120.00 excluding VAT, a € 15.00 administration fee will be charged.
Except for orders using our www.inox-system.fr website: for orders on our e-commerce website there is no minimum order.
The Company undertakes to communicate its current price list to anyone who requests it. However, these prices may be modified at all times to take into account the cost of raw materials, labour, manufacturing and currency fluctuations.
All prices are 'exclusive' of value added tax and 'postage and packing', which must be paid by customers to INOX SYSTEM in addition.
The Company undertakes to keep its written quotes firm and final for a period of at least fifteen (15) days and at most one (1) month, as indicated on each quote in question.
The price of the products is payable in full at the latest on delivery of the goods.
However, for customers who have an account on the Company's books and who have not had any payment incidents, a payment due date of thirty (30) days following the date of the invoice will be granted.
Any amounts not paid on the due date become immediately due without prior formal notice and automatically entitle to a late payment penalty charge equal to 2% per month of the amount due as of the due date. Any month started will lead to the application of the penalty.
The Company also reserves the right to suspend deliveries until full payment of the arrears and accessories.
The documentation for all our products is available on request.
However, the Company is only bound by the technical specifications indicated on the written quotes accepted by the Parties.
Certain technical specifications featured in the catalogue are only given as an indication and may be modified at any time without incurring the vendor's liability.
It is therefore the customer's responsibility to request any useful information on the technical specifications.
Crimping of cables to measure: the dimensional accuracy achievable at INOX SYSTEM is at best +/- 5 mm for a maximum length of 8.00 m -
+/-10 mm from 8.01 to 15.00 m. Beyond that, the product accuracy is not guaranteed. (Measured at 20°C)
The company reserves the right to modify its products without prior notice.
Each of our products is designed for a specific use. The customer must therefore make sure the products are used in accordance with their intended purpose and request any necessary information from the Company.
As a result, the Company cannot under any circumstances be held liable for any direct or indirect damage and/or injury caused by the use of the products.
The Company reserves the right to modify its products without prior notice.
The products are guaranteed for manufacturing defects for a period of twelve (12) months from the invoice date subject to the Company being notified in writing within a short period of time from their appearance (within two weeks) so that it can proceed with their replacement or repair.
This guarantee will only apply if the products are returned carriage paid and no assembly or reassembly costs for any reason whatsoever will be borne by the Company.
All our prices are ex-PERIGNY, postage and packing extra (unless otherwise specified) on the quote, the customer company leaving the transport and packing service to INOX SYSTEM.
We provide "FREE SHIPPING" for any orders over € 500 excluding VAT for a weight of goods of less than 30 Kg. Beyond 30 kg, or for exceptional parcel formats (outside the transport service provider standards), a contribution towards packaging and shipping costs will be charged.
The Company declines all liability for loss, direct or indirect damage or deterioration during transport as the products travel at the buyer's risk.
It is the customer's responsibility to check the condition of the goods on receipt of delivery.
The Company may, however, make a legal claim against its carrier on behalf of the customer in the event of damage or loss noted by the customer on receipt of the
goods, insofar as the Company is notified within three (3) days in the event of damage and within fourteen (14) days in the event of non-delivery.
For international product sales, they will be subject to 2010 Ex-Works (Périgny) Incoterms.
Without prejudice to the measures to be taken, if any, with regard to the carrier, it is the customer's responsibility to check the conformity of the products with the order or the packing list on receipt of delivery. Any claims against the Company by the customer for product non-conformity must be made by any appropriate means within forty-eight (48) hours of receipt of the products subject to forfeiture of any related claims. For missing products duly noted by the Company, it undertakes to supply the customer the missing products. Any returns of non-compliant products must be the subject of an express agreement between the Company and the customer. The costs and risks related to the return of the said products will be borne by the customer. In any case, no returns will be accepted after a period of seven (7) business days following the delivery date of the products in question. After examination by the Company of the returned products, and in the event of non-conformity duly noted by the Company, the Company's only obligation, to the exclusion of any damages, is to replace the non-compliant products with compliant products or to cancel the order in question and refund the customer accordingly, the choice of remedy being at the Company's sole discretion.
Products may only be returned with the prior written consent of INOX SYSTEM.
All returns must be made carriage paid.
The Company will not commit to more than a refund of the price paid for the products less a 15% discount for restocking costs.
It is expressly agreed that the products and their accessories remain the property of INOX SYSTEM until full payment of the sale price; any clause to the contrary is deemed unwritten. In this respect, bills of exchange or any other instrument creating an obligation to pay are not payments for the purposes of this clause.
The customer undertakes to return all products and supplies if a payment incident occurs. INOX SYSTEM then undertakes to return the amounts already received after deduction of any costs and damages that may be charged to the defaulting customer, except for the amounts corresponding to products that have already been processed and which, as a result, cannot be returned. In case of disagreements on the return conditions, the President of the Commercial Court ruling in summary proceedings has jurisdiction.
In case of receivership or liquidation, ongoing orders will be automatically cancelled without the need to give notice if the products have not yet been delivered. If the products have already been delivered, the Company reserves the right to claim them in accordance with the provisions of French Act No. 94-47 5 of 10 June 1994, art. 59.
If the products have been processed or resold, the Company expressly reserves the right to claim the price.
Until paid for in full, the products are in the custody of the purchaser, who must bear the risks that they may be subjected to or cause, for any reason whatsoever, even in cases of force majeure, acts of God or the actions of a third party.
However, the customer may dispose of the delivered products as part of its normal activity, but may not under any circumstances pledge them or transfer ownership by way of security.
For all disputes of any nature, the LA ROCHELLE commercial courts have sole jurisdiction.